Thank you for visiting our Nationwide Coin and Bullion Reserve review (2023). In this in-depth review, we’ve taken a deep dive into Nationwide Coin And Bullion Reserve reviews and ratings, their gold and silver coins and bars, as well as their collectible coins to see whether this gold dealer is legit.
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Rating Overview From The Same Company:
- Free Storage for Non-IRA Precious Metals
- Biggest Promotions in the Industry
- Unmatched Customer Service
- No High-Pressure Sales Tactics
- Outstanding Ratings & Customer Reviews
- FREE and Easy IRA & 401(k) Rollovers
- A+ BBB Rating and AAA BCA Rating
- Highest Buy-Back Guarantee
- 2021 Company Of The Year Award
With that being said, let us now look at how Nationwide Coin and Bullion Reserve measures up!
Since this is a comprehensive review, please feel free to use the quick links in the TOC list to jump straight to any section:
To give you a quick overview, here are some pros and cons of Nationwide Coin And Bullion Reserve:
- Hundreds of positive reviews have great things to say about the company
- A clear listing of some products that appear to be in a permanent discount
- A fairly wide selection of numismatics coins that can even be ordered in bulk
- Some negative reviews that, while for the most part addressed by the company, still leave one wondering what’s going on
- A very strange approach to selling American Gold Eagles and gold bars, two of the most popular options for physical precious metals investors
- A bare-bones website that doesn’t even tell us anything about the company, ethical commitment notwithstanding
Okay, with the pros and cons of Nationwide Coin And Bullion Reserve out of the way, let’s give you a brief introduction to the company.
It’s often the case that the further a business ventures away from gold IRA bullion dealership and into plain old precious metals dealership, the more difficult they find it to keep a pristine reputation. We’ve seen it happen with IRA providers, and it’s commonplace when talking to vendors of physical precious metals.
There is little doubt that this is because non-IRA-eligible bullion is more complex to understand, sell and buy. There are countless options to choose from, and this can bring on customer dissatisfaction and arguments over product quality, pricing, and so forth.
Being in business for over a decade, Nationwide Coin and Bullion Reserve has emerged as a prominent bullion vendor. They don’t offer gold IRAs, but rather deal exclusively in gold and silver coins, including many rare varieties.
As impressive as their inventory is, some of the reviews leave us wondering. The feedback is still mostly positive, and we once again have to remind readers that dealing in collectibles leaves more people dissatisfied than just selling American Eagle coins.
Here is one of the company’s introduction videos on why you should own gold:
Founded in 2009, Nationwide Coin and Bullion Reserve can be called an industry veteran, nearing 15 years of experience. There actually isn’t much on the company’s about page, besides mentioning that their team consists of people with plenty of experience in the field of precious metals.
With a little digging, we were able to find out that Nationwide Coin and Bullion Reserve operates out of Houston, Texas. Besides selling to customers in the U.S., they are also said to be fairly frequent shippers to Europe.
The website is fairly straightforward, with a knowledge base that’s pretty minimal and is mostly there to strengthen the case for precious metals investment. Their Ethics section seems keen on preventing the various gripes that customers could have.
There, they tell us that rare coins aren’t a regulated market and shouldn’t be bought with short-term goals in mind. They go on to say that they won’t misrepresent their products in any way and that buyers can get a full refund if they aren’t satisfied, though the main point here is “can”.
In other words, there doesn’t seem to be a guarantee of a full refund based on dissatisfaction alone.
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Let’s see what the buyers have to say next.
When looking closer at Nationwide Coin and Bullion Reserve reviews, the company’s status on the Better Business Bureau (BBB) page is considerably worse off than on the Business Consumer Alliance (BCA) page. On the BBB, they’ve garnered a 4/5 star rating based on 31 customer reviews.
They’re not accredited with the BBB, and they’ve lodged 15 complaints on the website. Interestingly enough, the BBB says complaints started pouring in from June 2017 and onwards.
As we said, the BCA profile fares better, where they have a 4/5 star rating based on 12 5-star reviews, 2 1-star ones, and nothing in between. There also don’t seem to be any complaints on the BCA page.
In addition, TrustPilot seems to be where most of the customers flock to, and there, they have as many as 740 reviews. 76% of these are rated as Excellent, and only 3% rate them as poor.
Mostly Positive Customer Reviews, Despite What The BBB Says
Because their TrustPilot profile has so much feedback and it’s mostly positive, it almost feels wrong to pay too much attention to the myriad of complaints on the BBB page. On the other hand, BBB is a top consumer watchdog, so we’ll briefly go over what customers are complaining about.
Mentions of “bait and switch” are used, with customers saying sales representatives use aggressive pitches and then ship coins that somewhat differ from what they are labeled.
Nationwide Coin and Bullion Reserve replies to most reviews of this kind, saying that they have recorded calls of talking to the customer that disproves the complaint.
While the replies are lengthy, it can get a bit difficult to tell who’s right. Some customers also say that Nationwide Coin and Bullion Reserve didn’t want to reship or refund after shipping to the wrong address.
We do like that the company replies in detail to virtually every complaint and even some positive reviews. As for those, there’s no shortage of them.
On TrustPilot and even on BBB, most customers praise the company’s products, conduct, operation, and so on. The dissatisfied customers on TrustPilot mostly complain about the salesperson they were assigned, and many of them have been compensated by the company.
With 670 overwhelmingly positive reviews on TrustPilot alone, it’s difficult to say that this company isn’t keeping a good profile. There are just too many praising the practices for us to give too much thought to the complaints, although they need to be acknowledged.
Now, let’s get onto the products that are causing the ruckus, whether in a good or bad way.
As we said, the company doesn’t offer any kind of gold IRA or precious metals IRA. They deal only in gold and silver coins and bars, with a fair bit of focus on rare coins. There’s some quirkiness to their inventory, which we’ll get to in a second.
One thing that tends to stick out like a sore thumb with any bullion vendor is the lack of clear pricing. While it’s not uncommon, especially when dealing with vendors of rare coins, it leaves a lot to be desired. In the case of Nationwide Coin and Bullion Reserve, it’s a mixed bag.
There is a price tag on some coins, the “standard” ones, and an offer to call about pricing when it comes to the rarer ones.
We find this reasonable, even though some customers say that the listed prices weren’t correct. Their sections are split into “gold”, “silver” and “pre-1933” gold. The last section has by far the least products, so let’s start with their gold coins and bars.
Curiously, the site says that limited supplies have forced them to offer American Eagle Gold coins on a one-a-household lifetime limit. The 1oz Gold Eagle is listed with a $1,730 price tag, below the spot price, and with no shipping cost.
Is this a sales pitch of some kind? Either way, this definitely isn’t the place to stock up on bullion Gold Eagles.
They have a fairly impressive selection of commemorative proof coins that come in their own packaging, ranging from baseball-themed to limited proof and uncirculated mintages that can be difficult to find.
Aside from 75-year anniversary ones, most of these were minted in the last couple of years. There is also the 1/10oz American Eagle Gold with seemingly no selling limit.
In a continuation of the quirkiness of their inventory, the site says that they have a one-bar-a-customer limit. They say that the customer can choose the mint, which is a plus compared to many vendors offering bars “of their own choosing”.
Again, the gold bars are listed below spot, highly uncommon for physical gold. We’re not sure what this is about, maybe it’s just how they acquire new customers.
Either way, being able to buy only a single gold bar from your vendor of choice is obviously not that great, even though the pricing might be.
Their inventory of silver coins isn’t as wide as the gold one, but due to a lack of limitations on product sales, it ends up coming off as wider. They have 1oz American Silver Eagles, commemorative proofs, and some junk silver in either a minimum of a 50-coin package or single-issue.
The junk silver coins are undoubtedly going to be welcomed by collectors, with mintage dates such as 1964, but a 50-coin-minimum packaging could perhaps see some improvement.
The only silver bar they offer is a 10oz variety, which bears the unfortunate mark of “sold out”. It doesn’t say if silver bars had the same limitations as their gold products: if we had to guess, we’d say no.
Quite a few of their other products also have the “sold out” tag, which lends credence to the notion of their inventory being strained and supports the idea of selling only one American Gold Eagle or gold bar to each customer.
There are only a few coins here, only gold. These are all 20th-century US gold coins that many collectors view as an important part of our nation’s history. While there are no coin prices for these coins, which is standard, the inventory of these seems robust.
For example, their 1908 gold coins are limited to ten-a-household. While there is little doubt that the market for contemporary Gold Eagles is larger than the market for 1908 coins, limiting the former to a single coin and something as rare as this to ten is, like we said, quirky.
Nonetheless, while the coin selection in this category itself is limited, those looking for the specific coins listed will undoubtedly find it a plus that they can bulk-order them. So long as the price agrees, that is.
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It’s such a common sight that a bullion vendor has its own identity, with the website and the company coming off as almost unusual. And our verdict of this Nationwide Coin and Bullion Reserve review is that the company is no exception.
While Nationwide Coin and Bullion Reserve reviews generally focus on some of the negative feedback they’ve received, we found the way they approach coin sales far more conspicuous.
We know that retailers scramble to buy American Gold Eagles as soon as they’re out, causing inventory depletion with the US Mint almost instantly. These retailers then put up the American Gold Eagles for sale at a considerable premium. This is standard practice.
Nationwide Coin and Bullion Reserve seems to have taken on an entirely different approach. If we’re to completely believe what the website says, they sell these coins with a discount on a limited basis.
It might be a way to attract new customers, something that is corroborated by gold bars only being available to new customers as well. These customers then, presumably, become regular buyers of silver as well as their collectibles.
Far be it from us to tell Nationwide Coin and Bullion Reserve what works and what doesn’t when it comes to a bullion vendor’s business model.
But aren’t those interested in rare coins going to buy them wherever they’re available as opposed to needing to be “lured in” with a discounted contemporary gold product? It’s a novelty approach, to be sure.
Either way, if you like what you see in the Nationwide Coin and Bullion Reserve inventory, nothing we’ve seen suggests you shouldn’t go for it.
Nationwide Coin And Bullion Reserve Reviews
The company addresses nearly all of the negative feedback they get, and customer gripes do seem to come primarily from how individual representatives have dealt with the sales pitch. And on that front, a company can only do so much.
Further, not being able to offer American Gold Eagles or gold bars in multiple quantities will automatically disqualify this company for many buyers, as these are some of the most popular products and the ones investors tend to buy in bulk.
But again, it’s how the company approaches their business, and if it wasn’t working, we doubt they’d be nearing 15 years in a fairly competitive industry.
Nationwide Coin and Bullion Reserve Alternative Gold Companies
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