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Are the few Goldco complaints on online consumer watchdog sites anything to worry about? The simple answer is NO!

And this article will show you exactly why!

In this post, we’ll take a look at Goldco’s customer complaints, ratings and reviews on the BBB and BCA to judge whether Goldco is a legit precious metals company and if it’s safe to buy gold and silver from them.

Before we take a closer look at these questions, let’s start with a brief company introduction.

Best Overall Gold IRA Company: Goldco

Company Background

Goldco is the leading precious metals and gold IRA company in the US. Trevor Gerszt has been running Goldco for over a decade now.

Trevor Gerszt - Founder of Goldco Precious Metals.The company has its headquarters in Calabasas, California, and is a full-service precious metals company that specializes in gold or precious metals IRAs.

They also sell precious metals coins and bars directly to customers and offer the highest buy-back price guarantee on the market. And their goal is to make gold and silver investments easy, seamless, and secure.

The company has helped thousands of people to diversify, grow, and protect their wealth with physical metals such as gold, silver, platinum, and palladium for over a decade now.

Goldco’s Mission Is To Help Americans Protect & Secure Their Retirement Savings

All in all, Goldco’s mission is to help Americans protect their retirement savings accounts from stock market volatility and inflation through the use of precious metals.

Its specialty has always been the sale and delivery of premium gold and silver coins that are IRA-approved, and in helping you identify which precious metals are right for you.

Now that you know a little bit about the company, let’s dive straight into Goldco’s complaints to ease any potential worries about this top-rated precious metals and gold IRA company.

Goldco Complaints

During the last 3 years, Goldco has had 26 customer complaints on the Better Business Bureau, and 11 complaints have been closed in the last 12 months.

Goldco complaints on the BBB

Customers have mostly been upset over gold and silver being purchased over the spot price or not being entitled to their silver coins bonus, which has been resolved.

Additionally, on the Business Consumer Alliance (BCA) page, they’ve had 1 customer complaint in the last 3 years that’s also been closed.

Goldco ratings and complaints on Business Consumer Alliance

We consider this normal and reasonable with all years the company has been in business. There are always going to be some customers that aren’t happy no matter what business you’re running.

If you’re ready to take action, >>> request your FREE Special Bank Bailouts Report!

Free Special Bank Failure Report: Goldco

Goldco Customer Reviews & Ratings

Apart from the company’s few complaints, Goldco’s customer reviews and ratings are phenomenal and the company remains greatly respected in its industry despite over a decade in business.

Here’s a quick overview of Goldco’s recent customer reviews and ratings:

To give you a better overview, here’s a sample of some recent, verified Goldco reviews from Google, BBB, and Consumer Affairs:

Goldco recent verified customer reviews

If you’re ready to take action, >>> request your FREE Special Bank Bailouts Report!

Free Special Bank Failure Report: Goldco

Is Goldco Legit?

Yes, it is safe to say that Goldco is a legit precious metals company. As already mentioned, Goldco is rated A+ by the Better Business Bureau and has a Triple-A rating from the Business Consumer Alliance based on positive customer reviews of their service, dependability, and ethical business practices.

Goldco BBB Rating

With over a decade in the industry, they have few complaints and thousands of 5-star reviews on popular consumer watchdog sites, which is a good accomplishment in today’s internet era where people easily can raise their thoughts and concerns about any company online.

Additionally, Goldco was honored as the Company of the Year in the 2021 American Business Awards and is also endorsed by Sean Hannity and Stew Peters.

Chuck Norris 1 oz Silver CoinOn top of that, the popular actor and martial arts artist, Chuck Norris, has endorsed Goldco as the only trustworthy company for gold and silver purchases. You can even buy the Chuck Norris Limited Edition 1 oz Silver Coin that represents his five principles for life: Faith, Family, Fitness, Freedom, and Fight.

Reasons To Choose Goldco

Except for the above, here are other reasons to choose Goldco as your precious metals company:

  • Free Storage for Non-IRA Precious Metals
  • Biggest Promotions in the Industry (for example, you can get up to 10% of your order in FREE silver)
  • Unmatched Customer Service
  • No High Pressure Sales Tactics
  • Outstanding Ratings & Customer Reviews
  • FREE and Easy IRA & 401(k) Rollovers
  • A+ BBB Rating and AAA BCA Rating
  • Highest Buy-Back Guarantee
  • 2021 Company Of The Year Award

>>> For more information, you can read our in-depth Goldco review.

>>> Or, request your FREE 2023 Gold IRA Kit Now!

How To Know If A Company Is Legit?

It is always important to thoroughly research a company before doing business with them and to be cautious of any company that you are unfamiliar with.

There are a few steps you can take to help ensure that a company is legitimate:

  1. Check their website: Is the website professional and well-designed? Do they provide detailed information about their products or services, as well as clear contact information?
  2. Look for online reviews: Do other customers have positive experiences with the company? Are there any red flags or warning signs in the reviews?
  3. Check with regulatory organizations: Is the company licensed or registered with the appropriate regulatory organizations in your area?
  4. Be wary of unsolicited offers like self storage gold IRAs: If you are contacted by a company that you are not familiar with, be cautious of any offers or requests for personal or financial information and illegal activities like home storage gold IRAs.
  5. Trust your instincts: If something seems too good to be true or you have any doubts about a company’s legitimacy, it is usually best to avoid doing business with them.

If you’re ready to take action, >>> request your FREE Special Bank Bailouts Report!

Free Special Bank Failure Report: Goldco

Top 6 Precious Metals Companies

To help you identify the best option to protect and grow your wealth, we have reviewed and rated the top 6 precious metals and gold IRA companies in the industry.

We have rated each gold IRA company on a variety of factors including BBB/BCA ratings and complaints, customer reviews, annual fees, precious metals selection, storage options, promotions, and buy-back programs. You can request their information kits on precious metals investments directly from the review table below by clicking on the “Get Free Kit” button to the right:


Company Reviews Annual Fees Investment Minimums (IRA) Preferred Custodian Free Gold Kit
Goldco: Best Overall Gold IRA Company Reviews $180 $25,000 Equity Trust
Reviews $0 $50,000 Equity Trust
Red Rock Secured: Best ROI Gold IRA Reviews $0 $10,000 Equity Trust
Reviews $100 $10,000 Equity Trust
Reviews $180 $10,000 Equity Trust
Reviews $80 $2,000 Equity Trust

About the Author

Stina is an entrepreneur who's passionate about personal finance, investing, and digital marketing. She's been a writer in this space for over a decade.

Frequently Asked Questions & Answers

Why is gold considered a safe haven investment?

Because gold serves as a hedge against inflation, deflation, currency risk, stock market volatility, etc. Gold is a store of value and should be seen as financial insurance. Historically, gold moves in the opposite direction of traditional securities like stocks, bonds, and mutual funds. When the stock market goes down, the price of gold and silver tends to rise. So, if you are looking to minimize risk, diversify your portfolio, and safeguard your wealth during times of heightened volatility, you should hold physical gold.

Why should you invest in a gold IRA?

You should invest in a gold IRA to protect your retirement savings account and make sure your assets are safe and secure, while also ensuring that your wealth will appreciate. By investing in gold and other precious metals through a gold IRA, you do not have to worry about a possible stock market crash or inflation, where your paper assets would lose their value. It also allows you to take advantage of a simple and easy IRS loophole that allows you to hold physical gold and silver with the money you already have saved in your retirement accounts, completely tax and penalty-free.

Is a gold IRA a safe investment?

Yes. Your precious metals investments are stored with a custodian, just like any other IRA asset. An IRA custodian is a financial institution that holds your account’s investments for safekeeping and sees to it that all IRS and government regulations are adhered to at all times. The custodian could be a bank, credit union, trust, or another company called a non-bank custodian.

Can I store my precious metals at home?

Non-IRA precious metals, yes. Not metals in an actual gold IRA. IRS rules forbid keeping your IRA precious metals at home or in a standard safety security box. They must be held by an approved non-bank trustee or a bank within IRS guidelines that restricts access and keeps all precious metals segregated by the customer. This ensures exact metals purchased by a specific customer are returned to that same customer once legal distribution requirements are met.

In other words, just like a Traditional IRA, the access to the precious metals in your Precious Metals IRA must be restricted in specific ways to ensure deposit and disbursement laws are followed.

Is the value of the precious metals I buy for my IRA guaranteed?

No. Like all investments, the future value of precious metals is not guaranteed and can rise or fall based on a variety of market influences. This is why it is good to diversify your portfolio with other asset classes such as cryptocurrencies, real estate, etc.

Should I invest in physical gold, future options (ETFs), gold mining stocks, or gold funds?

Indirect forms of investing in gold are much riskier than physical metal. You are relying on any third party individual or company to look after your wealth for you, and depending on the company’s success or failure, you risk losing your investment. With physical gold, you are in control of your wealth. Physical gold offers you that layer of protection and security which Gold Exchange Traded Funds (ETFs), gold mining stocks and funds do not.

Should I buy gold coins or gold bars?

It depends on your individual investment goals and situation. Gold bars are the largest and most efficient way to purchase and store large amounts of gold. They are usually also the most cost-efficient because they have the smallest premium over the gold spot price and the lowest markups for design and transportation. They are also easier to stack and more difficult to counterfeit.

Gold coins are smaller and more convenient than gold bars, but they are also harder to store because they are easier to lose. Gold coins are less efficient than bars for holding large amounts of metal and some of them may come with a higher premium over spot since they can be marked-up for design or rarity. Although, gold coins are more useful for people who intend to use their gold as money.

When it comes to gold IRAs, only certain coins are IRS approved for inclusion in IRAs. In fact, not all bars or bullion are IRS approved. The IRS or your gold IRA company maintains a list of acceptable forms of precious metals for IRAs.

When will I be eligible for distributions from gold IRA?

At age 59½, you or the beneficiary of your gold IRA can start taking penalty-free distributions from the account, according to the IRS.

Extended Gold IRA FAQ

See more frequently asked questions and answers about Gold IRAs
About How To Invest Gold

Our Mission

For over a decade, our mission has been to provide investors and retirees with all the information they need when it comes to precious metals and cryptocurrency investing.

Gold backed IRA - Goldco, Regal AssetsNot only do we provide a complete guide on the best ways to invest in precious metals, but we have also carefully vetted the best precious metals companies in the US to help you choose the best provider for your investment needs.

We believe that investing in precious metals and cryptocurrencies through your 401(k)/IRA is one of the best ways to invest in this asset class, due to the tax-saving component. A gold IRA or crypto IRA is the best way to protect your retirement account against an unstable market.

Disclaimer: The owner of this website is not licensed as an investment advisor and, accordingly, does not make any recommendations regarding clients’ personal investment portfolios. It is recommended that you carefully evaluate and research the risks and rewards associated with investing in alternative assets such as physical precious metals and cryptocurrencies before you make a purchase. Learn more in our Terms of Service.

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